GDPR
Principles of working with your data
We are ProBowls s.r.o., with registered office at Zvíkovská 198/10, 198 00, Prague 9, ID number 23369281, registered in the Commercial Register under file number C 426019, kept by the Municipal Court in Prague
We operate an e-shop on the website www.probowls.cz
We process some personal data to provide our services, sell goods and operate our website.
The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”)
1. Processing of personal data
A) Processing of personal data when using the contact form
If you inquire about our products and services, we will work with your contact details that you provide to us, mainly via the inquiry form. This is all the data that you provide to us yourself, in particular your name and surname, e-mail address, telephone number, etc.
For what reason?
We contact you through them for further agreement regarding goods and services.
On what legal basis?
This is processing based on Article 6(1)(b) GDPR – negotiation of a contract, or taking measures before concluding a contract at your request.
How long will we process personal data?
If we do not establish further cooperation, we will process your data for a maximum of 3 years from our last communication.
B) Processing of personal data in the event of a purchase
If you make a purchase from us, we will work with the data you provide to us. This is mainly billing data: name, surname, address, contact details.
For what reason?
We need to process personal data in order to fulfill our contract - to deliver our goods or services to you. We will also communicate with you via the contact details regarding the status of your order, or regarding complaints or your questions.
We will further process personal data to fulfill our obligations under the law (mainly for accounting and tax purposes, or for handling complaints and others).
On what legal basis do we process personal data?
This is processing based on Art. 6 para. 1 lit. b) GDPR – performance of the contract and Art. 6 (1) (c) GDPR – performance of our legal obligation.
How long will we process personal data?
For the duration of our service and then 3 years from the last provision of such a service or delivery of goods.
C) Newsletters (commercial communications)
If you are a purchasing customer and you did not prohibit us from doing so when purchasing, we will use your e-mail address to send you our news.
On what legal basis?
This is allowed by the provisions of Section 7 (3) of Act No. 480/2004 Coll., on certain information society services, if you did not prohibit us from doing so when purchasing.
How long will we process personal data?
Three years from your last purchase. You can unsubscribe from the newsletter at any time via e-mail or contact us at: info@probowls.cz
2. Who will have access to the data?
Your data will remain with us. However, some companies or other persons work for us and gain access to the data because they help us with the operation of our e-shop. They are:
the operator of the e-shop platform Shoptet (the company Shoptet a.s., with its registered office at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, Company ID 289 35 675, the company is registered with the Municipal Court in Prague, Section B, File 25 395)
companies involved in the dispatch of goods of your choice when purchasing goods or services
companies involved in the dispatch of payments of your choice when purchasing goods or services
Your personal data may also reach the following other entities:
we currently do not cooperate with other entities
We process personal data only within the European Union.
3. What else you should know
We do not have a designated data protection officer in our company.
Our company does not make decisions based on automated processing or profiling.
If you have any questions about personal data, please contact us at info@probowls.cz or call +420 777 677 566
4. Use of cookies
Cookies are text files containing a small amount of information that is downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognizes them on each subsequent visit.
Cookies perform various tasks, such as enabling efficient navigation between websites, remembering your preferences and generally improving the user experience. They can also ensure that advertisements displayed online are better tailored to you and your interests.
We use the following cookies on the website:
Essential cookies: These are necessary for the operation of the website, for example, to log in to secure areas of the website and other basic functionalities of the website. This category of cookies cannot be disabled.
Analytical/statistical cookies: These allow us, for example, to recognize and determine the number of visitors and to monitor how our visitors use the website. They help us improve the way the website works, for example, by enabling users to easily find what they are looking for. We only run these cookies with your prior consent.
Advertising cookies: These are used to track preferences and allow us to display advertising and other content that best matches your interests and online behavior. We only run these cookies with your prior consent.
Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on the website.
You can find more information about cookies and their current list through individual internet browsers, most often in the Developer Tools section.
Consent can be expressed via a checkbox in the cookie bar. You can also refuse cookies later in your browser settings, or set the use of only some.
For more information about managing cookies in individual browsers, please visit the following links:
Internet Explorer - https://support.microsoft.com/cs-cz/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome - https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=cs
Firefox - https://support.mozilla.org/cs/kb/povoleni-zakazani-cookies
Safari - https://support.apple.com/cs-cz/guide/safari/sfri11471/mac
Opera - https://help.opera.com/cs/latest/security-and-privacy/
Microsoft Edge - https://docs.microsoft.com/cs-cz/sccm/compliance/deploy-use/browser-profiles
5. Your rights in relation to the processing of personal data
The GDPR gives you, among other things, the right to contact us and request information about what personal data we process about you, request access to this data from us and have it updated or corrected, or request restriction of processing, you can request a copy of the personal data being processed, request us to delete personal data in certain situations and in certain cases you have the right to their portability. You can object to processing based on legitimate interest.
If you believe that we are not handling your data correctly, you have the right to file a complaint with the Office for Personal Data Protection, or to take your claims to court.
These terms and conditions are effective from 01.08.2025